Removing Barriers And Guest Experience

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{FIRST_NAME}	Adds the recipients First Name.	Use
{LAST_NAME}	Adds the recipients Last Name.	Use
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{PORTAL_NAME}	Adds the application portals name.	Use
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{EVENTLOCATION}	Adds the Event's Location.	Use
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{LMS_CREDIT}	The number of credits the LMS course is worth for Continuing Education	Use
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{Event_End_Date_MM-DD-YYYY}	Adds the Event's End Date in (mm-dd-yyyy).(Events Only)	Use

In this 1-hour webinar, presenters will review best practices to remove barriers and improve guest experience. Anna Pyrtchenkov of the Greater Toronto Airports Authority will share the steps Pearson Airport took to assess accessibility needs with community partners to create the accessibility plan. As well as review several accessibility tools provided by Pearson to guests. Sue Morison from Expo Ormstown/The Livestock Breeders Association will discuss overcoming language barriers and creating multilingual communications for guests.

Please contact programs@canadianfairs.ca if you require any accomodations.

La séance d'information se déroulera en anglais. Veuillez envoyer un e-mail à programs@canadianfairs.ca si vous avez besoin d'aide pour activer les sous-titres ou si vous avez besoin d'aménagements particuliers.

Dans ce webinaire d'une heure, les intervenants passeront en revue les meilleures pratiques pour lever les obstacles et améliorer l'expérience des invités. Anna Pyrtchenkov, de la Greater Toronto Airports Authority, partagera les démarches prises par l'aéroport Pearson pour évaluer les besoins en accessibilité avec les partenaires communautaires afin d'élaborer le plan d'accessibilité. De plus, consultez plusieurs outils d'accessibilité fournis par Pearson aux visiteurs. Sue Morison d'Expo Ormstown/The Livestock Breeders Association discutera de la manière de surmonter les barrières linguistiques et de créer des communications multilingues pour les invités.

Removing Barriers And Guest Experience

Wednesday May 13 2026, 2:00 PM - 3:00 PM
Online
Via Zoom

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